Support Center

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Frequently Asked Questions

How do I properly install Class 5 steam indicators?

Installation

Class 5 steam indicators should be placed in the most challenging location within the sterilization load. Ensure they are positioned where steam penetration is most difficult, typically at the center of dense loads or in areas with restricted airflow.

#Class 5#Installation#Steam#Sterilization

What is the shelf life of humidity indicator cards?

Usage & Operation

Our humidity indicator cards have a shelf life of 2 years when stored in their original packaging at room temperature (15-25°C) and low humidity conditions. Always check the expiration date before use.

#Humidity#Shelf Life#Storage

Why is my temperature indicator not responding properly?

Troubleshooting

Temperature indicators may fail to respond due to several reasons: expired shelf life, improper storage conditions, contamination, or exposure to extreme temperatures. Check the expiration date and ensure proper storage.

#Temperature#Troubleshooting#Response

What are the temperature ranges for your indicators?

Specifications

Our temperature indicators cover various ranges: Steam indicators (121-134°C), General temperature strips (60-200°C), and Cold chain monitors (-20°C to +25°C). Specific ranges depend on the product model.

#Temperature#Ranges#Specifications

How often should I calibrate my monitoring equipment?

Maintenance

Regular calibration is recommended every 6 months for critical applications and annually for general use. Follow your facility's quality assurance protocols and regulatory requirements.

#Calibration#Maintenance#Quality

Can I reuse moisture indicator packets?

Usage & Operation

Moisture indicator packets are designed for single-use applications. Once they have absorbed moisture and changed color, they should be replaced. Reusing them may lead to inaccurate readings.

#Moisture#Reuse#Single-use

Where should I place Bowie Dick test strips?

Installation

Bowie Dick test strips should be placed in an empty chamber or in the center of a standard test pack. They are specifically designed to test air removal efficiency in steam sterilizers.

#Bowie Dick#Placement#Air Removal

What should I do if sterilization indicators show inconsistent results?

Troubleshooting

Inconsistent results may indicate equipment malfunction, improper loading, or indicator issues. Check sterilizer performance, verify proper loading procedures, and ensure indicators are within their shelf life.

#Inconsistent#Results#Sterilization

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